Return & Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@henryblair.com. If your return is accepted, we'll send instructions on how and where to send your package. The cost of return shipping is the responsibility of the customer. Please ship your return to: 651 North Broad Street, Suite 201, Middletown, DE, 19709, United States . If your item is defective or damaged upon arrival, we'll cover the return shipping cost. Items sent back without first requesting a return will not be accepted.

You can always contact us for any return question at support@henryblair.com.

Damages and issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong pair, so we can evaluate the issue and make it right.

The cost of return shipping depends on the reason for the return:

• If you are not satisfied with your order (change of mind, wrong size, style preference, or any other reason): the customer is responsible for the return shipping cost. The item must be shipped back to our return address at the customer's own expense.
• If the product arrives broken, defective, or damaged: the customer is not responsible for any return shipping costs. You are eligible for either a free replacement (reship) of the same item or a full refund. Please contact us at support@henryblair.com within 48 hours of delivery with photos of the damaged item so we can resolve it quickly.

Exceptions / non-returnable items

Certain items cannot be returned, including gift cards and sale items. Please get in touch if you have questions about your specific item.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new pair.

Refunds

We'll notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@henryblair.com.

Contact Information

Store name: Henry Blair

Company name: Starvix LLC

Company Address: 651 North Broad Street, Suite 201, Middletown, DE, 19709, United States

Phone: +441217900152

Email: support@henryblair.com